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For questions about downloading the Secure Browser, the online test administrator or student interface, Test Information Distribution Engine (TIDE), the Online Reporting System (ORS), or the portal please contact the Washington Help Desk:

Washington Help Desk

Cambium Assessment

Tel 1.844.560.7366

For questions related to Washington State testing policy, test operations, test irregularities (breach), or to update district assessment contact information, please contact OSPI:

OSPI Assessment and Student Information Help Desk

Tel 1.800.725.4311 Opt. 3

Tel 360.725.6348

For support with student Pre-ID labels, shipping labels or additional packaging materials, please contact Measurement Incorporated:

MI Help Desk

Measurement Incorporated

Tel 1. 866.762.1056